A French research institution tells us
J'ai fait appel au IPR Helpdesk début 2013 sur une question d'Accord de Consortium dans le cadre d'un multi ITN; j'ai reçu quelques jours après un long message du IPR Helpdesk d'une page en réponse à ma question, en reprenant chaque point posé.
Je vous remercie car les réponses étaient complètes, détaillées, précises, et j'ai beaucoup apprécié la réactivité et l'efficacité du Helpdesk et bien entendu de vos équipes.
An EEN member based in France writes
I'm a member of the Enterprise Europe Network. We are very satisfied with the answers provided by the IPR HELPDESK. The answers are very useful for the SMEs we work with. The last queries we submitted to the IPR Helpdesk were treated with high professionalism. Answers were clear, motivated and will help the SME to take a decision. Great support !
A Belgian SME writes
Thanks from the entire team. We could not expect any better and swifter reaction.
A Horizon 2020 participant based in the US tells us
Thank you very much for your greatly informative and speedy response! It is much appreciated.
A Spanish SME writes
Thank you for your valuable answer and its timely arrival. It was especially useful in the subjects which were well focused and specific in the question (division of protocols and results). For more general questions, we understand that it is important to try to focus them well. The IPR Helpdesk is thus a very valuable service to ask specific questions or doubts that may arise during the project development.
An SME based in Belgium writes
I want to thank you for responding so diligently. Your response is very informative and does clarify some concerns of mine in a field which is very nebulous to me.