• A frequent user (University) of the helpline writes

    I would like to stress once more the importance of the IPR Helpdesk for entities such as ours, public universities, which have no budget for legal assistance in this matter. Our own legal services have little to none experience with the Framework Programme and are often not capacitated to even process information in English. In any case, without the Helpdesk we would [...] remain in a disadvantageous position [...] in the consortium. Now, on the contrary, we feel protected and supported. Thank you again and please continue this excellent service.

  • A French research institution tells us

    J'ai fait appel au IPR Helpdesk début 2013 sur une question d'Accord de Consortium dans le cadre d'un multi ITN; j'ai reçu quelques jours après un long message du IPR Helpdesk d'une page en réponse à ma question, en reprenant chaque point posé.
    Je vous remercie car les réponses étaient complètes, détaillées, précises, et j'ai beaucoup apprécié la réactivité et l'efficacité du Helpdesk et bien entendu de vos équipes.

  • A National Contact Point based in Finland says

    Thank you for an excellent answer. It's the first time I've used the IPR Helpdesk and service quality seems to be spot on!

  • Feedback from a Portuguese research institution

    A great and valuable support and assistance service for IP issues. I will definitely recommend it.

  • A Danish SME tells us

    Thank you for that awesome response to my query. Easy to understand, to the point and exactly what I needed - Great work.

  • A Spanish researcher tells us

    It was my first time applying for support. I am impressed by the fast, easy-to-read and high-quality information I have received. Thank you for your work.