A researcher from France tells us
I was very impressed with the speed, quality and depth of the response I received to my question! A million thanks!
Feedback from a user of a University in the UK
IPR factsheets seem aimed at those projects that involve patents etc. Therefore an FP7 IPR factsheet for collaborative projects where the foreground will be recommendations to stakeholders and policy makers is very useful.
A frequent user (University) of the helpline writes
I would like to stress once more the importance of the IPR Helpdesk for entities such as ours, public universities, which have no budget for legal assistance in this matter. Our own legal services have little to none experience with the Framework Programme and are often not capacitated to even process information in English. In any case, without the Helpdesk we would [...] remain in a disadvantageous position [...] in the consortium. Now, on the contrary, we feel protected and supported. Thank you again and please continue this excellent service.
An SME form United Kingdom says
Helpdesk provided an excellent response and I regard myself having received a reliable and informed opinion. This has helped direct some policies on how to reduce risk to IPR on a project.
Feedback from a satisfied Spanish research institution
Thanks to the assistance of the European IPR Helpdesk, we restarted the negotiation process with the beneficiary of our Marie Curie Action Project and hopefully we will reach a fair Partnership Agreement on the allocation of the foreground’s ownership. The support of the European IPR Helpdesk provided us with solid arguments to establish a sound framework of negotiation in which all partners feel secure. As a result of the European IPR Helpdesk’s advice, the beneficiary feels more confident on the consistency of the Partnership Agreement with the FP7 regulations and all the partners gained more clarity on their rights.
A Spanish user writes
We have met a member of your team in a meeting organized by our mother organization. Team, keep working professionally!