We are conducting a survey of user experience of the European IPR Helpdesk and would like to ask you to take a moment of your time to provide us with your feedback. Your responses are anonymous and will be used to improve services offered by the European IPR Helpdesk.

We highly appreciate your opinion and comments as they will help us understand, how the European IPR Helpdesk may need to be adjusted to best respond to your requirements and expectations.

Questions Yes No
Questions Yes No
Questions Very satisfied Satisfied Not satisfied Very unsatisfied
Questions Very satisfied Satisfied Not satisfied Very unsatisfied
6. Did you attend training on IP/IPR in Horizon 2020 / COSME programmes?

6.a. Which of these training modules did you attend:

Basic
Intermediate
Advanced
Questions Very satisfied Satisfied Not satisfied Very unsatisfied
7. Did you attend training for SMEs?

7.a. Which of these training modules for SMEs did you attend:

Basic
Intermediate
Advanced
Questions Very satisfied Satisfied Not satisfied Very unsatisfied
8. Did you use the European IPR Helpline?
Questions Very good Good Bad Very bad
Questions Very good Good Bad Very bad
Questions Very good Good Bad Very bad

12. What type of organisation are you: (multiple positive responses possible):

12.a. Support organisations
12.b Research programme participants / Government
12.c SME / Other